ezebet Privacy Policy

This page describes what we collect when you use ezebet and how we keep that data protected as you access our football markets, live-dealer tables, and payment services across supported jurisdictions. We handle your information with the same care we apply to account security and withdrawal processing—openly and without shortcuts.

Our commitment is straightforward: we tell you what data we gather, how we use it, and what rights you have. When you deposit via DANA, e-wallet, or mobile banking, or when you verify your account for Liga 1 markets, that information flows through systems we control and third-party partners we trust. This policy sets out both.

What we collect on ezebet

We collect your personal details when you register—name, email, phone number, date of birth, and residential address. We ask for a government ID or passport to verify your identity. This is not optional; our KYC (know-your-customer) verification is how we confirm you are who you say and that you use ezebet only where local law permits.

When you deposit funds via DANA, e-wallet, mobile banking, local payment, or online payment, we record the payment method, the amount, the date, and the success or failure of the transaction. We also store records of your bets, game sessions, and withdrawal requests. Our servers may sit outside your jurisdiction, but we apply Indonesian data standards to all of it.

We collect cookies and device information—your browser type, IP address, and how you navigate our site. This helps us spot fraud and improve your experience on ezebet across mobile and desktop. We do not use this to build a profile for outside advertisers or to sell to third parties for marketing purposes.

How we use your data on ezebet

We use your personal information for three main reasons: to deliver the service, to comply with law, and to keep our platform secure. Your email and phone are how we contact you if there is a problem with your account or a withdrawal delay. Your identity verification allows us to process deposits and withdrawals safely and to report to regulators.

We analyse how you use ezebet—which markets you access, whether you prefer football or slots, how long you stay on the platform. This helps us improve our layout and detect unusual patterns that might indicate fraud or account compromise. We use your device information to prevent multiple accounts and to block bots.

1. Personal details

   Name, ID, address → account verification, withdrawal approval, legal compliance

2. Payment history

   local payment, online payment, e-wallet transactions → fraud detection, reporting to financial authorities

3. Betting and game data

   Markets, sessions, stakes → platform improvement, fraud prevention

4. Browser and device

   IP, browser type, session logs → security, bot detection, analytics

Our ezebet data policy

We keep your data for as long as you have an account with us, plus two years after closure. Some information—like transaction records—we retain longer to meet Indonesian financial-services regulations. We use encryption for data in transit (HTTPS) and at rest on our servers. We restrict access to your information to staff who need it for account support, compliance, or fraud prevention.

You have the right to ask us what data we hold, to request corrections, and to request deletion where the law allows (we may retain some records for compliance). You can withdraw consent for cookies. If you believe your data has been misused, you can lodge a complaint with the Indonesian data-protection authority.

ezebet is transparent about where your data sits and who can see it. We do not share your identity with other players. We do not use your behaviour on ezebet to build a consumer profile for outside use. We are straightforward in our data practice because trust is how we keep your account secure and your withdrawals on track.